A knowledge base provides a way to communicate with customers. A well-written knowledge base can educate your customers on how to use your product or guide them...

Themes are a way for you to customize the look and feel of your knowledge base. Every organization has access to predesigned templates that come included with K...

Categories are a system for grouping and referencing articles, and let you organize the content in your knowledge base in a way that makes sense to your custome...

You can create and manage an individual knowledge base for each brand under your Kustomer organization. Customize the knowledge base articles, categories, confi...

Articles describe a product, system, or feature and provide answers for customers who are searching for questions or information on your knowledge base.Who can ...